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The e-commerce world is a place where staying connected is key. NapleonCat is the social media manager that links all your social media feeds and your customers. Managing and receiving messages in one inbox for all your accounts means you'll never miss an inquiry or lead, and your response rate improves for a better customer experience.
Stay up to date on Instagram, Twitter, LinkedIn and more. Plus, NapoleonCat is an official Facebook Business Partner, so you know you're getting the highest standards of performance. Reach your customers with published posts you can schedule on multiple accounts without the stress of juggling them separately. There's also handy automation, giving you standard and consistent customer service, ad posting and analytics for both your business and your competition. It's the social media manager that works for businesses big and small.
"Really happy with the inbox. We don't miss any customer questions now, and we post more on social media too."
For e-commerce and small businesses, NapleonCat is the social media manager that covers post publishing, customer service and analytics in one place. Increase your sales and response times with the all-in-one platform created with you in mind.
Keeping track of all your social media accounts can take up a lot of your time. A social media monitoring tool like NapoleonCat takes all your feeds and puts them in one place so you can monitor, post and track activity across all platforms.
A social media dashboard is a hub to track all your social media feeds. Keep an eye on analytics, keywords, engagements, and any other metric to show how your social media performs. It's a tool to coordinate your social media profiles in one place.
The best social media scheduler should have enough features to give you the optimal experience. While some may have more bells and whistles than others, the top features are scheduling, customized posts, and analytics for engagement. Napoleoncat also includes an automated customer service inbox and reports, and most of all, affordability-features made just for businesses like yours.
Analytics gives you important information on how your posts perform. Each platform like Twitter and Instagram has an insights or analytics tab in your account. The information found there reports on how many people engaged with your posts and how it performed. NapoleonCat sends you reports on all this and more, so you can stay on top of what works and what you can change to reach your audience.
Your engagement rate is an important metric, telling you how you're performing on the platform and how strong your relationship is with your followers. There are many formulas to use, like interactions divided by the number of followers times 100, but NapoleonCat does that automatically with their Analytics tool, so no math needed!
Whether you're a brick-and-mortar retailer or e-merchant, PERKSONA offers solutions to help with your scheduling, HR, shipping, and marketing needs - and more. Find our personalized recommendations below.
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